Details & Care
Details
Each Lulla piece is thoughtfully designed for life's beautiful occasions. Delicate fabrics, layered tulle, embroidery, beading and hand-finished details may feature throughout our collections, making every piece a little special.
Please refer to the individual product description for details specific to each style.
Care
Our pieces are made with delicate fabrics and special detailing and should be treated with care.
- Dry clean recommended
- Do not machine wash
- Do not tumble dry
- Do not bleach
- Steam gently from a safe distance if required
- Avoid direct heat on tulle, embroidery, beads and embellishments
- Store hanging in a cool, dry place
- Take extra care with delicate tulle, beading and handcrafted details
For embellished pieces, we recommend using a professional dry cleaner experienced with delicate garments.
A little care helps keep your Lulla piece beautiful for the moments still to come.
I especially like that last sentence for Lulla—it connects garment care back to the emotional side of the brand rather than ending with laundry instructions.
Shipping & Returns
At Lulla, every order is carefully prepared and packaged before making its way to you.
Standard Shipping
Shipping rates displayed at checkout are based on JNE REGULAR service and are calculated according to the delivery destination and order details.
Delivery times vary depending on your location and are subject to the courier's estimated delivery timeframe. JNE
Once your order has been shipped, tracking information will be provided so you can follow your parcel's journey.
Same-Day, Instant & Next-Day Delivery
Need your Lulla piece a little sooner?
For Instant, Same-Day or Next-Day delivery, where available, please contact our team before placing or arranging your order:
WhatsApp: +62 812-9296-1530
Our team will be happy to check the available delivery options and applicable shipping fee for your location.
Express delivery services are subject to courier availability, destination and order processing time.
Order Processing
Please allow time for your order to be carefully prepared before dispatch. Orders placed on weekends or public holidays may be processed on the following business day.
If your order is needed for a specific event or special occasion, we recommend contacting us before ordering so our team can help you determine the most suitable delivery option.
Delivery Information
Please ensure that your name, delivery address and contact number are entered correctly at checkout.
Lulla cannot be responsible for delays or additional delivery charges resulting from incorrect or incomplete delivery information provided with the order.
Shipping Delays
Once an order has been handed to the courier, delivery times are subject to the courier's operations and circumstances outside Lulla's control.
Should you experience any issues with your delivery, please contact us and we will be happy to assist where possible.
WhatsApp: +62 812-9296-1530